Hound Lane respects your privacy and is committed to protecting your personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Who We Are
Hound Lane Pty Ltd (ABN 27 616 823 888), registered in Victoria, Australia.
What Information We Collect
We may collect:
•Contact details (name, email, postal address)
•Membership account information
•Purchase and transaction details
•Website usage (cookies, analytics, preferences)
How We Use Your Information
We use personal information to:
•Provide our website, membership, and products
•Communicate with you about updates, content, and offers (with opt-out options)
•Improve our services and content
•Meet our legal obligations
Disclosure
We do not sell your information. We may share data with trusted service providers (e.g., payment processors, hosting platforms) where needed to operate our services. These providers must protect your information.
Storage and Security
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Information is stored securely, and only authorised staff have access.
Your Rights
You have the right to:
•Access the personal information we hold about you
•Request corrections if it is inaccurate
•Opt out of direct marketing communications
Cookies
Our site uses cookies and analytics to improve your experience. You can manage cookie settings through your browser.
Contact Us
For privacy enquiries or complaints, contact:
Privacy Officer
Hound Lane
PO Box 2606
Bendigo DC VIC 3554
hello@houndlane.com.au
We will respond within a reasonable time.
